Privacy Policy Statement

This policy explains how we collect, use, and safeguard your personal data in alignment with POPIA, GDPR, and international standards.

Information We Collect

We collect limited information to operate securely and deliver our services effectively.

• Contact details provided via forms, such as your name, email address, and phone number.
• Technical data, including IP address, browser type, device identifiers, and access times for analytics.
• Any additional information you send us by email, phone, or chat when you contact us.
• Cookies and usage data for service improvement, kept as per our cookie policy.

How We Use Your Data

Your information is only used for legitimate reasons and service delivery outlined below.

• To respond to your queries or requests and provide the support you ask for.
• To improve our website experience, monitor traffic trends, and enhance offered services.
• To comply with legal obligations and prevent misuse of our service.
• For occasional communications about important business updates—never for unsolicited marketing.

Legal Grounds For Processing

We only process your data for justifiable reasons protected by law.

Our legal basis includes your explicit consent (when you submit data), contractual necessity (for service delivery), and our legitimate interest in improving site operation, analytics, and compliance.

Sharing Information

We do not sell your data and only share when required for operations or legal compliance.

• With technology partners who help us operate the website, under strict confidentiality.
• For legal obligations or to protect your rights and ours if necessary.
• With service providers for troubleshooting, security review, or technical support, when required.

Data Security

We implement appropriate safeguards—technical and organisational—to protect your information against accidental loss, unauthorised access, and alteration. Only approved team members and partners can process your data, and all access is logged for accountability.

Your Rights

You have the right to access, correct, or request deletion of your data at any time.

• Request a copy of any personal information we hold about you.
• Ask for corrections if your data is incomplete or inaccurate.
• Request deletion of your personal data, subject to legal retention policies.
• Object to or request limits on certain types of processing, including withdrawal of consent.

Cookies And Tracking

Our site uses essential and analytics cookies for site functionality and improvement. Please read our full cookie policy for more about how cookies work, what information they collect, and your choices.

Cookie Policy Cookie Policy

Get In Touch

If you have data privacy or rights queries, reach our data lead directly via the details below.

Policy Updates

We may update this privacy policy from time to time. Key changes will always be shown with the date and you should check periodically for new updates.